Supershuttle bus arrived on time and got us to Dulles airport in a death defying ride. Getting confirmation of our return journey was a nightmare. I tried several ways to get pick up time online but it was impossible. I had to use my phone , at a cost of 12, to be given a code number for driver from a very unfriendly assistant.
Great driver. Very friendly. Willing to schedule me for an earlier time than their recommended time, as I was worried about getting through security. Picked me up in the time frame they said they would and got me to the airport in plenty of time. 5 stars!
I made reservation of the pick up on the phone: I had an international flight at 6.20 pm and was suggested to leave the hotel at 2.30 pm, I was even recommeded to wait outside the hotel not cause delays. The van arrived at 2.30 and then, after a drive to a nearby hotel to pick another customer, drove back to my same for another passenger who was not even there. We had to wait till 3.10. I asked for a printed receipt several times and the driver said that it was ok then, when we arrived at the airport, he announced that he could not print it. He should have said that at the very beginning. Not professional at all