Overzicht
Boek luxe gedeeld vervoer van de luchthaven Fiumicino in Rome, naar uw centraal gelegen hotel of verblijf. Vooraf geboekt vervoer betekent een zorgeloos begin van uw reis. Zo verspilt u geen tijd bij het zoeken naar taxi's wanneer u bent geland. U wordt per minibus met airconditioning vervoerd, die plaats biedt aan maximaal acht personen.
Vanaf US$ 11,78
LaagsteprijsgarantieBeoordelingen
Viator-reizigersbeoordelingen
We landed at FCO airport in Rome at 9:30 am. I had 2 vans ordered and paid for. One van for 11:00 am and another one for noon. One driver showed up at or near 11:20 am. He claimed to be the 2nd driver of the 2 vans. I asked him where is the "first van and driver". He replies that the first driver had left because we were not there. Which is not true. I had purposely made 2 large name placards for each group to display with our last names for proper identification. So, I'm out the cost of the missing one van, and then had to pay cash for another ride from the airport for the remaining 6 persons. What a rip-off. Avoid pre-paying for ground transport.
The ride did not show for the first pick up after our flight, but came the second hour causing us to spend an additional hour in the airport. He offered no explanation.On route to Rome he talked for most of the way to a female on the phone for all to hear. He was not very pleasant at all. We will hesitate to use this company again.
When we arrived at the designated location for our shared transfer from Rome Fiumicino Airport to our hotel in the city there was no car, no driver. Even the information about the meeting place was wrong! Two phone calls resulted in more frustration as there was no contact person, only answer machines! Finally we gave up and took a taxi for another 75 Euro to our hotel! As we unloaded our bags we received a call from our driver asking where we were! Unbelievable! I'll never book another car through Viator.
DO NOT BOOK THIS SERVICE!!! My flight arrived late due to bad weather in Toronto, the lady in the meeting point was RUDE, and told me that it was wrong information on the voucher. After calling the number on the voucher, we were told that the driver already left, and no more shuttles at that day. It was around 1:30pm, but the voucher has stated Transfer shuttles run hourly from 7am to 9 pm. We had to take a taxi to our hotel. They just took the money and did nothing........STAY AWAY FROM THEM!
I was already at the hotel and booked this transfer for my granddaughters who were flying in to join me. I clearly stated the name of the hotel when I booked the transfer, so the service knew their destination when they quoted the price which I paid in advance. Then I got a call from my granddaughter asking if I could meet them at the front of the hotel with an additional 20 euros. The driver claimed the hotel was so far out that he needed to be paid extra. What could we do but pay at that point? Another service had brought another granddaughter and me to that hotel a few days earlier for the agreed-upon price... So the service itself was fine and timely, but I felt taken advantage of by the extra charge. They could have taken a taxi more cheaply...
DO NOT BOOK THIS SERVICE!!! They are very rude! We checked in with them right after we arrived. We were told to go wait against a wall across the corridor. After 20 minutes, there was a group leaving so I went up to see if that was our ride. They said no, that they told us they would call our name and to continue waiting. After 30 minutes my husband had to sit down so he went to a food place where he could see me and I continued to wait. I then approached a different transfer service, located right next to where this service was located. They said the transfer would be 40 and we could leave in 8 minutes. This service that we booked was 44, but because we prepaid, we decided to wait. Finally after 45 minutes a driver called our name, as well as the name of another couple. On our way to the van, the other female asked me how long we waited. I told her 45 minutes. She said they had been waiting an hour and a half! You can wait till you get to Rome and can then book a transfer much faster than this transfer. Very bad service!