Een prima tour, een nadeel ze hebben ons bij het terugkeren niet voor het hotel afgezet, maar een paar straten verder op. Op zich niet erg maar wel als je nogal wat taxfree hebt gekocht en mee moet slepen is dat niet zo'n pretje.
Reisleider was prima en ook de tourgids ter plaatse in Gibratar
- Na boeking bij Viator moet je zèlf telefonisch kontakt opnemen met de lokale reisaanbieder in Spanje ! Deze antwoord je in zeer gebrekkig Engels, zelfs wanneer je aangeeft dat je Spaans spreekt. Bovendien krijg je geen pick-up-adres, enkel de naam van een hotel waar je zal opgepikt worden je moet dus zelf uitzoeken waar dit hotel gelegen is...
- Viator biedt een daguitstap van 11 uur aan, in werkelijkheid duurt de uitstap nauwelijks 8 uur.
- De begeleidende gids spreekt een haast onverstaanbaar Engels de plaatselijke gids op Gibraltar daarentegen was zeer professioneel.
Tour guide quite not really friendly, even quite rude.
Basically Julia Travel will just take you from your pickup point, then go to Gibraltar. Then 3 hours of free time, it's cool but at 9-10am everything is closed so it's pointless.
Then in the afternoon you will be led to an other travel agency for some sightseeing mountains, monkeys, cave.., which made me feel like I've been fooled. I didn't pay to be led to another travel agency...
It was mostly a waste of time, I would highly suggest to go on your own, and eventually pay a tour guide directly in Gibraltar if you really want to be guided.
The actual 2 hour trip up to the rock, provided by the company in Gibraltar was excellent. The minibus driver was very knowledgable and informative and showed us all the sights and spoke about them in great detail. The cave was amazing and the monkeys delightful. The only downfall was the long coach trip provided by a local company Julia Travel. We were 20 mins late being picked up and despite it only being a 90 mile trip, the journey was very long with too many pick ups. We wondered if 2 coach trips had been merged into 1 as some people said that they were on the coach for over 3 hours and had got picked up in Malaga. This only allowed time for a short walk around the town before the organised trip up the rock and again on return. It would have been good if the rep on the coach had been able to give us some facts about the areas in Spain that we were travelling through and maybe given us a map or advice as to where we could walk to once we arrived in Gibraltar. Also 3 hours is a long time to sit on a coach without a toilet break. Overall a good day and we got some great photos but far too many coach stops to pick up people, many of whom weren't actually at their pick up point.
I have used Viator many times before with no major quibbles, but this trip could have been much better orgonised. . we were collected from pick up point at 8.15 am, and after multi stops for other pick ujps and passport control we eventually got to coach park just after 11 am. we then were told to be back at coach park at 12.30 after free time in Gibraltar centre which was a 5 minuite brisk walk there and back in which we had to have our lunch and shopping. We only managed lunch and two shops . Following return to coach park, we had to wait for aprox 40 mins for our tour guide to organise minibuses to take us up the rock. on the rock and cave tour we stopped once on way to caves for photos and then 30 mis to see caves and apes then we went back to coach park. Then we had to sit in coach for 45mins for people on shopping only trip to get back. I am sorry to say this was very poor planning by Viator and a lot of money paid for sitting around doing and seeing nothing. I will have to think twice before using Viator again.
The bus was about 15 minutes late picking us up, and we were wondering if we were in the correct place. The driver/guide was knowledgeable and friendly, but a little difficult to understand at times. Overall, it was a good experience and I encourage anyone who has not been to Gibraltar to go. The history of The Rock is interesting, and the views are incredible. I think that everyone should be told, before booking, that visiting St. Michael's Cave requires walking down MANY steps!